Netflix
netflix.comLast verified by @andrewt
Common Tasks
Cancel your membership
Go directly →- 1Go to your Account page (top-right avatar → Account)
- 2Under "Membership & Billing", click "Cancel Membership"
- 3Click "Finish Cancellation" — you keep access until the billing period ends
Change your plan
Go directly →- 1Go to Account → "Change plan"
- 2Select a new plan and confirm
- 3Changes take effect immediately; billing is prorated
Restart a cancelled membership
Go directly →- 1Log in with your existing email and password
- 2You'll be prompted to choose a plan and re-enter payment details
- 3Your profiles and viewing history are restored if within 10 months
Watch Out For
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"Pause" pre-selected on cancellation
When cancelling, Netflix presents a "pause membership" option as the prominent choice with a timer, making it easy to accidentally pause instead of cancel.
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Confirm-shaming copy
The final cancellation button is styled in plain text while the "Keep Membership" button is prominent and highlighted.
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Plan downgrade friction
Downgrading from a higher tier requires navigating through upsell screens that emphasize features you'll lose.
Hidden Value
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Profiles preserved after cancellation
Your watch history, lists, and preferences are saved for 10 months — you can reactivate without starting over.
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No early-termination fee
Month-to-month with no lock-in; cancel any time with no penalty.
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Download for offline viewing
Standard with Ads and above plans allow downloading content to watch without internet.